Shipping policy

This Shipping Policy explains how orders from Ghost Of Winning are processed and delivered.

1. Order Processing

  • Orders are typically processed within 1–3 business days.
  • During high-volume periods (drops, launches, holidays), processing may extend to 5 business days.
  • Orders placed on weekends or public holidays are processed on the next business day.

2. Shipping Methods & Estimated Times

Estimated delivery times (after processing):

  • Greece & EU: 4–10 business days
  • UK & Europe (non-EU): 5–12 business days
  • USA & Canada: 7–15 business days
  • Rest of world: 10–20 business days

These are estimates only. Actual delivery times may vary due to:

  • Customs inspections
  • Carrier delays
  • Holiday volumes
  • Local delivery issues

We do not guarantee delivery dates.

3. Shipping Fees

Shipping costs are calculated at checkout based on:

  • Destination country
  • Order weight / size
  • Selected shipping method

Any import duties, customs fees, or local taxes are the responsibility of the customer.

4. Tracking Your Order

  • Once your order ships, you will receive a shipping confirmation email with a tracking number (when available).
  • Tracking updates may take 24–48 hours to appear after dispatch.

5. Incorrect or Incomplete Addresses

Please check your address carefully at checkout.

  • Ghost Of Winning is not responsible for orders lost or delayed due to incorrect or incomplete shipping details provided by the customer.
  • If an order is returned to us due to an incorrect address, we may ask you to pay an additional shipping fee to resend the order.

6. Lost or Stolen Packages

If tracking shows your order has been delivered but you did not receive it:

  1. Check with family members, neighbors or your building management.
  2. Contact the shipping carrier with your tracking number.
  3. If you still cannot locate the package, email us and we will assist where possible.

Please note: Ghost Of Winning is not responsible for packages after they have been marked as delivered by the carrier.

7. Split Shipments

In some cases, your order may be shipped in multiple parcels (for example, different designs or restock timing). You will receive tracking information for each shipment when applicable.

📩 Contact Us

For any questions about shipping, tracking or delivery issues, email us at: info@ghostofwinning.com